FAQ’S

I have a question about my ticket?

For all ticketing questions and concerns, please contact Ticketfly’s customer service directly at: 877-435-9849 or through their website: http://support.ticketfly.com

This includes any questions regarding purchase, address changes, confirmation emails, shipping info, etc.

What are the festival hours?

Backyard Bash: 11:30AM-8:00PM
After-Party: 8:00PM-1:00AM

How do I get there and where can I park?

The indoor/outdoor event will be held at Discovery Ventura. Discovery Ventura is located in the midst of a neighborhood with adjacent houses. Because the event site plan includes the expansive lot behind Discovery, parking is located off-site, just down the street from the venue, at 125 Hartman Dr. Ventura, CA 93001.  A free shuttle will be running throughout the day starting at 11:30AM through 8pm.  The shuttle will pick-up in the lot and drop-off right in front of the festival gates.  We highly encourage people to carpool, bike, Uber, cab or get dropped off.  There will be an Uber dropoff/pickup zone right in front of the venue. There is also a bike station at the venue where you can secure your cycles – please ride carefully!

Please do not block driveways, leave trash, etc.. The City of Ventura has made it very clear that if the event negatively impacts the neighborhood we will not be able to do it again. Let’s work together to be sure we can do this EVERY year!

What can/can’t I bring inside the gates?

Allowed:

• Sunscreen
• Blankets
• Beach Chairs
• Cash/Credit/ATM Cards

Not Allowed:

• Weapons of any kind
• Outdoor food & beverage
• Illegal substances & drugs
• No drug paraphernalia
• Pets
• Alcohol
• Drones or any remote controlled aerial device
• Amplified music
• Air horns
• Aerosols
• Chains
• Fireworks or Explosives
• Flags or totems
• Stickers, flyers, or posters
• Laser pointers
• Promotional items
• Sharpies or other permanent markers
• Graffiti
• Umbrellas
• Video cameras

Is the festival accessible to patrons with disabilities?

Yes!

Will there be food at the festival?

A wide range of food options will be available from Discovery’s menu throughout the day and night.  Food can be ordered from the tent outside or from inside the venue at the host stand.

Will there be alcohol at the festival?

Alcohol available for 21 years or older only. IDs will be checked upon entry and a wristband will be given. Alcoholic and non-alcoholic beverages will also be available at the Firestone Walker tents outside or at the bar inside the venue. Only beer, water and soda will be sold outside. However, there is a full bar inside the venue. Drinks can be purchased inside then taken outside. Outdoor beer tents require beer tickets which can be purchased at the tent next to the outdoor bar. These tickets can also be used at the inside bar. No refunds will be given for drink tickets but they are good until the end of the After Party.

Is re-entry allowed?

Re-entry is permitted for individuals 21 years of age or older.

Is the festival all ages? Do kid's get in free?

Yes, the festival is all ages, and kid’s 5 and under are free.

Is smoking allowed?

Smoking & vaping tobacco on site is allowed only in designated smoking/vaping areas (look for signage in beer garden and outdoor areas). No smoking/vaping allowed indoors. No smoking/vaping/dabbing marijuana… it will be confiscated by security.

What are the set times?

WEST BEACH MAIN STAGE

5:30 PM
COMMON KINGS

4:15 PM
SAMMY J

3:00 PM
SHWAYZE

1:45 PM
DIRTY RICE

12:30 PM
THE QUESTION

BASHMENT STAGE

4:30 PM
VOKAB KOMPANY

3:00 PM
LEGALIZER

2:00 PM
RITAL MOVEMENT

1:00 PM
HERBAL ROOTZ

12:15 PM
KNOW-MADIK

AFTERPARTY

9:20 PM
HIRIE

8:15 PM
TRIBAL THEORY

7:15 PM
CORNERSTONE

I still have a question.

If you still have questions, please e-mail us at info@discoveryventura.com 

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